Smilee AI Agent + Frends: deeply integrated AI that boosts your business
Connect AI and your organisation’s systems seamlessly. The Smilee AI Agent and the Frends integration platform remove silos and enable direct data transfer between different systems.
Why the Smilee AI Agent & Frends?
Many chatbots are limited to serving information, but the Smilee AI Agent and the Frends integration platform take things to a new level. They connect AI and your organisation’s data seamlessly, remove silos and enable direct data transfer between different systems.
When the AI Agent is connected to your organisation’s back-end systems through Frends, it can retrieve up-to-date information from customer registries, ERP systems and other critical systems – and write data back when needed.
Benefits across industries
Integrating AI with your systems delivers concrete benefits across many industries.
Waste management
Customers can check the next collection day or place a pickup order directly in the chat. The AI Agent fetches the information from the ERP system and creates the order automatically.
Educational institutions
Students can enrol in courses or check their study records directly through the AI, which communicates straight with the student information systems.
Automotive
The AI Agent can check spare-part availability or book a service appointment directly from the parts system or the service calendar. Customers can also book a test drive and receive confirmation of the time.
Municipalities and cities
Residents can submit fault reports or book facilities directly, and the AI Agent delivers the information to the right case management system without intermediaries. Smilee also supports public-sector Suomi.fi authentication, enabling broader integrations and possibilities.
Want to hear more about integrations?
We’d be happy to show you how the Smilee AI Agent and Frends can be connected to your exact systems. Get in touch and we’ll design the right setup together.
