Member service that scales
Associations, unions and organisations answer members' questions instantly — membership, benefits, events and more — around the clock and in every language. Smilee serves every member without growing your team.
Trusted by member organisations to give every member an instant answer.
-60%
Routine enquiries
24/7
Member service
Every
Member reached
Trusted solution for companies and the public sector
Why member organisations choose Smilee
Built for the questions members actually ask — answered instantly, accurately and in their own language.
Membership & renewals made effortless
Joining, renewing and updating details are the questions members ask most. Smilee guides them through it instantly, any time of day.
Benefits & advice on demand
Member benefits, guidance and eligibility questions answered in seconds — no waiting for office hours.
Event & campaign support
Handle registrations, FAQs and campaign spikes without pulling staff off their core work.
Free your team for advocacy
Automate the repetitive member questions so your people can focus on the mission — representation, influence and community.
AI-powered search field for your website
Add a search field with smart AI navigation to your website - right from the top - that guides visitors directly to the right information using Smilee AI. Visitors type their question and get an immediate, personalised answer. No waiting, no getting lost.
- check_circle Significantly speeds up navigation on your site
- check_circle Answers questions automatically 24/7
- check_circle Increases conversions from the very first second
Try it yourself — type a question:
Powered by Smilee
Serve your members better
Leave your details and our specialist will show you how Smilee fits your member-service processes.
- check_circle Free demo presentation
- check_circle Tailored to your organisation
- check_circle Live in as little as one week
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