Automate the questions that flood your customer service
Waste-management and recycling operators field the same questions all day long — sorting, collection days, invoices. Smilee answers them instantly, 24/7 and in every language, so your phone lines stay clear for the cases that matter.
Trusted by waste-management and circular-economy operators serving thousands of residents every month.
-70%
Repetitive calls
24/7
Resident service
1000s
Served monthly
Trusted solution for companies and the public sector
Why circular-economy teams choose Smilee
Built for the everyday questions residents ask — answered instantly, correctly and in their own language.
Sorting guidance in seconds
"Which bin does this go in?" is your most-asked question. Smilee answers it instantly and correctly, day or night, so residents sort right the first time.
Pickup schedules & disruptions
Collection days, holiday changes and service disruptions — answered automatically instead of tying up your phone line.
Invoice & fee questions
Waste-fee and billing questions resolved in chat, with a clean handoff to a person whenever a case needs one.
Cut the phone queue
Deflect the repetitive calls that flood your customer service so your team can focus on the cases that genuinely need an expert.
AI-powered search field for your website
Add a search field with smart AI navigation to your website - right from the top - that guides visitors directly to the right information using Smilee AI. Visitors type their question and get an immediate, personalised answer. No waiting, no getting lost.
- check_circle Significantly speeds up navigation on your site
- check_circle Answers questions automatically 24/7
- check_circle Increases conversions from the very first second
Try it yourself — type a question:
Powered by Smilee
Cut your customer-service load
Leave your details and our specialist will show you how Smilee handles your most common resident questions automatically.
- check_circle Free demo presentation
- check_circle Tailored to your service area
- check_circle Live in as little as one week
Thank you for reaching out!
We’ll be in touch with you soon.
