AI

Who is AI Chat really for – and why?

AI-driven customer service isn’t a novelty anymore, but there’s still a lot of confusion about where it actually makes a difference. Based on our experience, here’s a look at who AI Chat is really for and how it can become a truly functional part of your site’s support and sales strategy. In e-commerce, timing is

The Municipality of Sotkamo Digitises Its Customer Service – Smilee AI Chatbot Provides Assistance Around the Clock

An Intelligent Solution for Serving Municipal Residents The Municipality of Sotkamo is investing in digital solutions to improve service accessibility and enhance operational efficiency. As part of a broader digitalisation plan, the municipality has introduced the Smilee AI Chatbot, which serves residents as a virtual assistant on the municipal website. Heidi Hanhela, Communications Specialist for

The Era of AI is Now – Smilee’s AI Chatbot Elevates Customer Service

The role of AI in business has advanced significantly over the past few years, and now is the time to embrace the age of AI in customer service. Smilee’s new AI-powered chatbot is designed to simplify your business operations and enhance the quality of customer service – with support for up to 60 different languages.

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