FAQs

Here you can find information regarding Smile products. If you have any further questions, our chatbot at the bottom of the page is ready to assist you!

A resource-efficient chatbot. A well-designed bot allows you to collect leads and seamlessly test the potential of live chat for your business.

Offer round-the-clock support with our advanced AI Assistant, ensuring your customers receive quick and professional answers at any time.

Our AI Agent acts as an AI-driven specialist, delivering professional advice and tailored solutions for your specific subject area.

Design and implement an effective chat channel yourself. Easy-to-use tools to support your sales and customer service.

We offer the best possible turnkey solution by combining chatbots, live chat, an expert team, integrations, and development services.

Getting Started with Smilee

Smilee is designed for the fastest and easiest implementation possible—without requiring heavy resources. We handle most of the work for you! We provide all the necessary support to ensure you get started effortlessly.

AI Chatbot

The Smilee AI Chatbot is built based on your company’s own content, such as your website and customer service materials. We take care of content collection and bot training, so no technical expertise is required on your part. The bot can be launched on your site even within the same day.

Bots

Setting up a chatbot is simple: together, we define the goals and content areas, after which Smilee creates a functional chatbot based on your data. We make any necessary refinements, and the bot is ready to serve your customers.

Live Chat

Live chat can be deployed quickly by embedding it into your website. You can start chatting immediately—we provide the user accounts and full guidance ready to go.

Hybrid

You can use the chat as a standalone AI, as live support only, or as a combination of both. This model is implemented through the same effortless process—we help you design the perfect combination and ensure your customer service runs seamlessly.

Our hybrid model integrates AI-driven automation with professional human support. Our AI takes care of routine inquiries around the clock, perfectly escalating complex cases to your live team. You get to provide instant responses without overloading your staff.

Efficiency meets empathy: the ultimate combination of AI and live chat!

Just provide your website address, and our experts will do the rest. We’ll build a customized AI Chatbot demo for you to experience its power in action on your own site. Quick, easy, and completely commitment-free.

We offer a free trial period where you can test the chatbot in action on your own website. You’ll have access to the full version of the service with no commitments or hidden fees. The trial period helps you evaluate how Smilee fits your specific needs.

Book your free trial here and experience Smilee’s chat in action!

AI chat works for any business with a website and active traffic. It is particularly beneficial for e-commerce stores, service providers, B2B companies, and information-heavy websites. AI chat can enhance customer service, recommend products and services, and capture leads—for businesses of all sizes looking to provide a better customer experience and drive sales growth.

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